Privacy Policy
Last updated: June 2026
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
Who we are
EverMind is an AI wellbeing companion. EverMind is a wellbeing tool, not a medical or emergency service.
Information we collect
Account details (your name and email), the content you create (companion conversations, journal entries, check-ins, goals, memories) and basic usage data needed to run the service.
Your private content stays private
Your companion chats, journal, goals and check-ins are visible only to you. They are never posted publicly, never shown to other members, and never sold. Community posts are the only content shared with others, and only in the spaces you choose.
How we use your information
To provide and personalize your companion, remember what you allow it to remember, show your progress, keep the community safe, and process payments.
AI processing
To generate responses, summaries and insights, your text is processed by our AI provider under strict confidentiality. It is used only to serve you — not to train public models.
Third parties we work with
We use trusted processors only where needed: an AI provider (companion responses), Stripe (payments), an email provider (account emails), and Google Places (only when you use Find Help). We share the minimum required.
Your rights
You can access, export, or permanently delete all your data at any time from Settings. Under GDPR you also have the right to correct your data and to object to processing. Contact us anytime to exercise these rights.
Data retention & security
We keep your data only while your account is active. When you delete your account, your content is permanently erased. Your private content (companion conversations, journal entries, check-ins, goals and memories) is encrypted at rest using industry-standard AES encryption, so it stays protected even in our database. We apply additional industry-standard safeguards to protect your information.
Safety & crisis support
EverMind is a wellbeing companion — it is NOT a medical, psychological or emergency service, it does not provide diagnosis or treatment, and it is not a substitute for professional care. Our companion may try to recognise signs of distress or risk and gently point you toward professional help or crisis resources — but this detection is best-effort and cannot be guaranteed. If you are in crisis or may be in danger, do not rely on EverMind: contact your local emergency number (112 in the EU, 911 in the US) or a crisis line such as Telefonseelsorge (0800 111 0 111 / 0800 111 0 222 in Germany) or the 988 Lifeline (US) immediately. By using EverMind you acknowledge this and agree that, to the maximum extent permitted by law, EverMind is not liable for decisions made based on the service.
Contact
Questions about privacy? Email us at privacy@evermindpath.com.